FAQ


Do I need special software or hardware to read eBooks?

All you need is your PC, laptop or hand held device and the free Adobe reader software.  All of our eBooks are in a PDF digital format.  To install click here: http://get.adobe.com/reader/


Can I download eBooks on to my hand held device?

In most cases, yes.  This does depend on which operating system your hand held device is running.  If you are not sure, then you should contact your device manufacturer/service provider.


Can I print my eBooks?

The Adobe PDF digital format eBooks enable printing. You have permission to print one copy of the eBook you have purchased.


Once I have purchased my eBook, will it always be available?

Yes, once you have purchased the eBook it is yours.  When you download the link provided at checkout, simply save it on your PC, laptop or device.  Our eBooks are protected by Copyright and we simply ask that this is respected.


How do I get help if I have a problem?

The website is designed to be user friendly.  Once you click on the image of the title you will be directed to secure checkout using PayPal.  If you would like to add titles to your order, simply click on the “Continue Shopping” link and you will be redirected to our website.  At any time, click on the “View Cart” button available at the bottom of each page to view your Cart.   When payment is completed, you will have immediate access to the title(s).


Support

If you have any questions please use the Contact us link located on the bottom of every page with a brief description of the problem and expect to hear back from us usually within 24 hours.


Why don’t you offer a telephone support number?

Our eBooks are available globally.  In order to provide 24/7 telephone support the cost of each eBook would be unaffordable.  We do have Customer Service Representatives to answer inquiries in a timely fashion.


How do I know what I will receive before purchasing?

Each of our eBook titles includes a brief description and details such as page numbers and word count.  All of our eBooks are PDF format, 8.5"x11" printing format.


What are the benefits of reading eBooks?

·        *Usually less expense to purchase than printed books

·        *Instantly available and downloadable worldwide

·        *Convenient and on demand access

·        *Download anywhere for portable reading

·        *Quickly available for download – from time of complete checkout to reading about your favorite topic – 2-3 minutes

·        *You can build your personal library of digital books

·        *eBooks are east to organize and enjoy

·        *eBook reading software is free and easy to download on the internet.


What is your refund policy?

Refunds will be given at the discretion of Company Management.


I am an Author, how can I make my eBook available on theabc101.com?

 We offer an 80% commission rate upon approval. Please email: info@theabc101.com